Misuse of ISO 26000

If you want to go directly to the cases, please click here.

This site addresses potential and factual
misuse of ISO 26000 by organizations
and tries to develop solutions through dialogue
with these organizations.

Introduction
Thomas Friedman, author of the best-seller The world is flat, insightfully describes how small and transparent the world has become through the internet.  His general recommendation is to live an honest life, because once pronounced guilty on the internet, one can have tremendous difficulty trying to restore one’s image regardless of how specious the claim.  This observation seems to be both true and critical, as examples illustrate.

Reflecting this wisdom on the use of ISO 26000, there may very well appear on the internet or in other venues, instances of using the guidance standard, unintentionally or by intent, for commercial and other purposes.  Since a “guidance standard” seems to be a new type of an ISO Standard, its character, purpose and kind of use may not yet be known sufficiently well.  Therefore, this site intends to help by

  • increasing general awareness of ISO 26000
  • foster sound knowledge about its purpose (providing guidance, advice and recommendations)
  • point on its voluntary use, and
  • emphasize that it is not the least bit intended for certification or contractual purposes (as decided by the ISO Technical Management Board with oversight and responsibility for the project).

Application and use of the ISO 26000 is a learning process for all involved.  Since there is always a convenient and often practical temptation to use standards for facilitating business, there seems to be a bigger need for “education” and clearing up misconceptions about what the guidance is actually intended for, and what would be seen as a misuse of its purpose.  Commerce and law are interrelated and in view of this emerging development of the ISO 26000 guidance standard, speaking in juridical terms, the principle should always be “in dubio pro reo,” i.e. giving the accused the benefit of the doubt.

That said, reference is made to ISO’s website at http://isotc.iso.org/livelink/livelink/fetch/2000/2122/830949/3934883/3935096/home.html?nodeid=4451259&vernum=0 where it reads:
The guidance standard will be published in 2010 as ISO 26000 and be voluntary to use.
 It will not include requirements and will thus not be a certification standard.”

The scope of the guidance standard expresses this as clearly:
“This International Standard is not a management system standard. It is
not intended or appropriate for certification purposes or regulatory or contractual use.”

This language has been strengthened in the Quebec City meeting from 18 to 22 May 2009 and now reads:

  • "This International Standard is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use. Any offers to certify, or claims to be certified, to ISO 26000 would be a misrepresentation of the intent and purpose of the International
    Standard."

So, occurring cases of potential misuse are seen as contradicting the spirit and the letter of the guidance offered in ISO 26000 like accountability, transparency and
others. They will be highlighted, by description, dialogue, and solutions. 
Cases are listed in sequence of occurrence.

If you encounter a case of possible misuse, you are invited to give notice to the
author of this website.

Contents

Cases:
Business Edge, Ireland
BWR Media (deutsch); BWR Media (English); BWR is a German publishing house with a focus on economy and commerce, including health and safety
NSAI is the ISO national member body of Ireland (National Standards Authority Ireland); concluding 12 March 2009 with two unsolved issues; check on 25 April 2009: nothing has changed essentially.
Steinbeis University is a private university offering education and training on CSR management

Solved cases:
AFAQ; Sancert (South Africa);
 

********************************************************************

Business Edge

to follow

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

NSAI
Von:
Guido Gürtler [guido.guertler@t-online.de]  Gesendet: Montag, 16. Februar 2009 12:27
An: 'Tom.Byrne@nsai.ie'  Cc: 'nsai@nsai.ie'

Betreff: NSAI website shows ISO 26000 as a certifiable management system standard; asking for correction 
Anlagen: nsai-cert-mss-i6.jpg

Open letter

NSAI
1 Swift Square,
Northwood,
Santry
Dublin 9, Ireland

NSAI website shows ISO 26000 as a certifiable management system standard; asking for correction

Dear Mr. Byrne,

We understand from your website that NSAI offers, or intends to offer, certification for a management system standard ISO 26000. This seems to give a wrong message.

“ISO 26000 guidance on social responsibility” will offer recommendations and advice (guidance) how organizations should act to meet their social responsibility. ISO 26000 does not, and will not, contain requirements against one could test, audit, monitor or certify.

The scope of ISO 26000 states “This International Standard is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use.”

NSAI, as an ISO national member body, is surely aware of the scope and purpose of the coming ISO guidance standard and we believe that the presentation on the website, see annex, is just a misunderstanding. May we ask for correction?

In line with transparency recommended by ISO 26000 this letter will be shown on the website
www.iso26000estimation.com under „Misuse of ISO 26000“.

May we kindly ask for your reply?

Yours sincerely,
Guido Guertler

Member of the Industry Stakeholder Group in the
ISO/TMB/WG SR Working Group Social Responsibility
Farmerstr. 17, D-82194 Gröbenzell, +49 173 350 27 22, Guido.Guertler@t-online.de

Annex: nsai-cert-mss-ISO 26000.jpg,
showing the menu: certification -> management system standards -> ISO 26000

NSAI reply 1:
Von: Tom Byrne [tom.byrne@nsai.ie]  Gesendet: Dienstag, 17. Februar 2009 10:57 
An: Guido Gürtler  Cc: Richard Hadfield 
Betreff: RE: NSAI website shows ISO 26000 as a certifiable management system standard; asking for correction

Sir, Thank you for pointing this out. I have passed your email to our Technical Manager Mr. Richard Hadfield to follow up.
Regards
Tom Byrne

NSAI reply 2:
Von: Richard Hadfield [Richard.Hadfield@nsai.ie]   Gesendet: Dienstag, 17. Februar 2009 19:36  
An: guido.guertler@t-online.de   Cc: Linda Hendy; Tom Byrne; Feedback  
Betreff: ISO 26000

Guido,
Thanks for contacting us about ISO 26000. I can assure you that NSAI do not offer certification to ISO 26000 and our website actually states the opposite (see link).
http://www.nsai.ie/EN/index.cfm/area/news/action/article/information/ISO26000    If you have more information, I will review but I have searched every page on the NSAI website which mentions ISO 26000. On none of the pages do we offer certification.
Under certification, we do have links to non-certification standards (such as ISO 26000 and IS 31000) but this would be to explain the nature of the standard. The page for Certification>ISO 26000 says that it is under construction. We offer certification to SA 8000 and it is our intention to offer this in place of 26000 but I have yet to write the text.
Richard
Richard Hadfield, Technical Services Manager

Answer 1 to Richard Hadfield:
Von: Guido Gürtler [guido.guertler@t-online.de]  Gesendet: Mittwoch, 18. Februar 2009 15:43 
An: 'Richard Hadfield'   Cc: 'Linda Hendy'; 'Tom Byrne'; 'Feedback' 
Betreff: AW: ISO 26000 on NSAI's website listed as a management system standard 
Anlagen: NSAI website list of MSS.mht; NSAI website list 2 of MSS.mht

Richard,
many thanks for your quick reply and the very much appreciated statement that “NSAI do not offer certification to ISO 26000”. This is good to know. With that clarity in mind it seems still confusing why you consider ISO 26000 a management system standard, particularly because the scope of the current Committee Draft says clearly in lines 174 and 175 “This International Standard is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use.” These two lines will definitely not change when progressing to DIS and FDIS/IS.

On the NSAI website one can find three places where the ISO 26000 is listed under management system standards:

1. The menu tree certification -> management systems -> ISO 26000; as annexed to my previous mail

2. On the page devoted to ISO 26000 one can see the list of management systems standards, headed by ISO 26000, see annex 1, and

3. On the certification page routed … You Are Here »Home / Certification / Management Systems… where the list of certifiable management systems is shown, with the ISO 26000 listed as one, see annex 2.

Any reader of such presented information may well understand this as if NSAI considers ISO 26000 to be management system standard, what it is definitely not. NSAI is surely aware of the fact that in business the issuer of a statement needs to word it in a way how the recipient may understand it. So, the obligation in regard of clarity is with the issuer.

Further it seems a contradiction that these 3 places show ISO 26000 as a management system and the site http://www.nsai.ie/EN/index.cfm/area/news/action/article/information/ISO26000 rightly says that the ISO 26000 is not a management system.

What would you think about NSAI clearing the mentioned 3 places by taking ISO 26000 off? Would be recommendable to set up a new category “GUIDANCE STANDARDS” and show the ISO 26000 there?

Sincere greetings,
Guido

NSAI reply 3:

Von: Richard Hadfield [Richard.Hadfield@nsai.ie]  Gesendet: Mittwoch, 18. Februar 2009 21:04  An: Guido Gürtler 
Cc: Linda Hendy; Tom Byrne; Feedback 
Betreff: RE: ISO 26000 on NSAI's website listed as a management system standard

Thanks very much.  I think you are adding a word which is not there .. "certifiable"

Our website is for our public. Many of the public are badly informed and want to be certified to all kinds of standards such as ISO 31000, ISO 9004 .... and ISO 26000.
Our duty is to capture these enquiries and to inform them (1) if the standard is one we offer, (2) if it is certifiable and (3) if there is another scheme which might suit them (e.g. IQNet 9004, SA8000 etc.)

The fact that the web page says "under construction" does nor imply anything .... other than that information is coming. 
Watch this space and we'll be sure to satisfy your requirements.

Thanks
Richard

Answer 2 to Richard Hadfield:
Von: Guido Gürtler [guido.guertler@t-online.de]  Gesendet: Donnerstag, 19. Februar 2009 09:17 
An: 'Richard Hadfield'   Cc: 'Linda Hendy'; 'Tom Byrne'; 'Feedback' 
Betreff: AW: ISO 26000 on NSAI's website listed as a management system standard

Dear Richard,
many thanks for this perspective.
Allow me just to add that I have not the feeling that it’s me who adds “…certifiable” because it is given by the headline “Certification” under which you list ISO 26000; under this headline the general understanding will be that you consider ISO 26000 certifiable.
Further the question remains why NSAI lists ISO 26000 under “management systems” while the ISO 26000 scope excludes this.
I’ll watch this space as you advise. Many thanks for this exchange so far.
Kind regards,
Guido

NSAI reply 4:
Von: Richard Hadfield [Richard.Hadfield@nsai.ie] Gesendet: Donnerstag, 19. Februar 2009 10:04  
An: Guido Gürtler   Cc: Linda Hendy; Tom Byrne; Feedback 
Betreff: RE: ISO 26000 on NSAI's website listed as a management system standard

Thanks.
As stated, many of the standards that are perceived by our customer to be "certifiable" are not. We have to come from the perspective of our customer - their perception - and then guide them appropriately.
Richard

NSAI reply 5:
Von: Richard Hadfield [mailto:Richard.Hadfield@nsai.ie]
Gesendet: Freitag, 6. März 2009 16:37   An: Guido Gürtler
Betreff: RE: ISO 26000 on NSAI's website listed as a management system standard

Please note that I have now written the web-page that was "under construction". I don't think you will have any issues with it.  http://www.nsai.ie/index.cfm/area/page/information/ISO26000  
Richard

Answer 4 to Richard Hadfield:
Von: Guido Gürtler [guido.guertler@t-online.de]  Gesendet: Montag, 9. März 2009 14:41 
An: 'Richard Hadfield' Betreff: AW: ISO 26000 on NSAI's website listed as a certifiable management system standard
Anlagen: nsai-cert-mss-i6-new by 2009-03-07 with NOK and OK.jpg

Richard,
many thanks for your note; that’s a good step further because the text on ISO 26000 is OK.
Remaining are two issues:

1. In the right-hand column ISO 26000 is still listed as a management system standard, on top of the others which are management systems standards but ISO 26000 explicitly is NOT; placing the ISO 26000 there is not correct and gives a misleading impression

2. The search tree is home>certification>management system standards: with this tree you give the impression of ISO 26000 being a certifiable management system standards, which it is definitely NOT because it doesn’t contain any requirements.

Whatever you conclude from here, a clear and correct allocation would be, if I may propose so,
a) A search tree like Home>Standards>guidance standards
b) Putting the ISO 26000 related text there, and not under the management systems, and
c) Grouping the column on the right-hand side in three groups: Certification, Guidance Standards (where others than ISO 26000 will go into) and Management System Standards.

I hope you find this proposal useful, and count on you that NSAI - as an ISO member organization - will handle the ISO 26000 in line with what it really is.

My sincerest greetings,
Guido

 

NSAI reply 6:

Von: Richard Hadfield [Richard.Hadfield@nsai.ie]  Gesendet: Montag, 9. März 2009 14:55 An: Guido Gürtler
Betreff: RE: ISO 26000 on NSAI's website listed as a certifiable management system standard

Thanks Guido.
I have given my reasons for having the structure as it is. Thanks for your input
Richard

Answer 5 to NSAI, concluding for the time being:
Von: Guido Gürtler [guido.guertler@t-online.de]  Gesendet: Donnerstag, 12. März 2009 09:18  An: 'Richard Hadfield' 
Betreff: AW: ISO 26000 on NSAI's website listed as a certifiable management system standard

Dear Richard,
Thanks for your note of 9 March 09. This seems to conclude our communication, for the time being. Allow me to summarize the ISO 26000 related presentation on your website:

1 The text on this website is now correct.
ISO 26000 - Corporate Social Responsibility
ISO 26000 - Social Responsibility is being developed with a publication date in 2010 (read iso news). It is important to note that the standard is written as a guidance document and is not intended for certification.

NSAI can offer certification to SA8000 ….”

2 But two items remain unsolved:

ISO 26000 is shown in the block of certifiable “management system standards”

ISO 26000 is shown under “Certification”

Management Systems
ISO 26000 - Corporate Social Responsibility
ISO 22000 - Food Safety
I.S. 393 Energy Management System
ISO 28000 - Supply Chain Security
ISO 9001 - Quality Management Systems
TL 9000 -Telecommunications Management System

…..

ISO 14001 - Environmental Management Systems

….

The search tree is

You Are Here »Home / Certification /Management Systems / ISO 26000 - Corporate Social Responsibility

This is not correct because the ISO 26000 itself says in line 174 of the current Committee Draft
“This International Standard is not a management system standard….”

This is not correct because the ISO 26000 itself says in its lines 174 and 175 of the current Committee Draft
It is not intended or appropriate for certification purposes or regulatory or contractual use.”

This is not correct because made to ISO’s website at http://isotc.iso.org/livelink/livelink/fetch/2000/2122/830949/3934883/3935096/hom e.html?nodeid=4451259&vernum=0 where it reads:
“The guidance standard will be published in 2010 as ISO 26000 and be voluntary to use. It will not include requirements and will thus not be a certification standard.

 

 

You say that you have given your reasons. Reference is made to your mail of 19 February 09: “As stated, many of the standards that are perceived by our customer to be "certifiable" are not. We have to come from the perspective of our customer - their perception - and then guide them appropriately.”

Of course you have to come from the perspective of your customers but this is not a compelling argument for listing and denominating the ISO 26000 in a misleading way, where you first give the impression of the ISO 26000 being a certifiable management system standard and then correct that impression. I would suppose that your customers are clever enough to understand the ISO 26000 correctly if it was listed under a separate category that could be headlined “Guidance Standards”.

This would
- save the “around-the-corner” logic and, even more important,
- save misunderstandings and contradictions by being in line with the
  ISO information on ISO 26000.

As the ISO 26000 comes into existence, by next year, you may wish to reconsider its presentation on the NSAI website.

Kind regards,
Guido

Member of the Industry Stakeholder Group in the
ISO/TMB/WG SR Working Group Social Responsibility

 

UPDATE, 25 April 2009:
By checking the NSAI website it is noted that the ISO 26000 Guidance Standard on Social Responsibility is no longer explicitly listed under Management System Standards, but the search tree is still misleading because it is

Certification -> Management Systems. So, substantially nothing has changed, see this picture.

 
 

 

 

 

 

 

 

 

 

 


Source: http://www.nsai.ie/index.cfm/area/page/information/ISO26000; 25 April 2009

 

Friendly reminder 30 May 2009:

Von: Guido Gürtler [guido.guertler@t-online.de]  Gesendet: Sonntag, 31. Mai 2009 21:26 
An: NSAI Richard Hadfield  Cc: Linda Hendy

Betreff: ISO 26000, strengthened disclaimer language, NSAI website

Dear Richard,

allow me, please, to come back on the issue. Meanwhile the ISO WG SR, responsible for the development of the ISO 26000 guidance standard, met in Quebec City from 18 to 22 May 2009. As one of the results it is reported that

“The disclaimer about “Non-certifiable standard” has been strengthened by additional language:

"This International Standard is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use. Any offers to certify, or claims to be certified, to ISO 26000 would be a misrepresentation of the intent and purpose of the International Standard."

This is consensus language, that means it will be taken unchanged into the forthcoming DIS (Draft International Standard). While NSAI does not offer ISO 26000 certification services, the understanding of the red sentence is that showing the ISO 26000 under certifiable management system standards is also a misrepresentation of the intent and purpose of the International Standard.

You may wish to reconsider the ISO 26000 related presentation on the NSAI website, including the “NSAI Information Seminars” flyer (http://www.nsai.ie/uploads/file/200901%20Management%20Standards%20Leaflet%20Final.pdf) .

Kind regards,
Guido Guertler

Member of the Industry Stakeholder Group of ISO/TMB WG SR; guido.guertler@t-online.de; +49 173 350 27 22;
www.iso26000estimation.com

 

 

*****************************************************************************************

BWR Media
Von: Guido Gürtler [guido.guertler@t-online.de]   Gesendet: Sonntag, 8. Februar 2009 22:32
An: 'kontakt@bwr-media.de' 
Betreff: Web-Anmerkung zu ISO 26000 und Prüfungen der Behörden; Bitte um Richtigstellung 
Anlagen: Google-Result 2009-02-08--ISO26000 Was Behörden 2009 prüfen....doc

Offener Brief

BWRmed!a,
Unternehmensbereich der
Verlag für die Deutsche Wirtschaft AG
Vorstand Herrn Helmut Graf
Theodor-Heuss-Strasse 2-4

D-53177 Bonn

Per E-Mail kontakt@bwr-media.de

2009-02-08

Betrifft: Web-Anmerkung zu ISO 26000 und Prüfungen der Behörden; Bitte um Richtigstellung

Sehr geehrter Herr Graf,

Die von Ihrem Verlag im Internet sichtbare Anzeige ist missverständlich, was wohl nur auf unzureichender Recherche beruht.

Der „ISO 26000 Leitfaden zur gesellschaftlichen Verantwortung“ ist derzeit als Entwurf vorhanden, der sicher noch Änderungen erfahren wird. Zudem wird es sich um einen Leitfaden handeln, der Empfehlungen geben wird, auf welche Weise Organisationen handeln sollten, um ihrer gesellschaftlichen Verantwortung gerecht zu werden. Der Leitfaden enthält keine, und wird auch keine Anforderungen enthalten, gegen die geprüft, auditiert oder zertifiziert werden könnte. Deshalb erweckt Ihre Web-Anmerkung, siehe Anlage, roter Kreis, einen falschen Eindruck.

Darf ich sie bitten, diese Web-Anmerkung richtigzustellen oder zurückzuziehen? Im Sinne der auch in der ISO 26000 empfohlenen Transparenz ist vorgesehen, dieses Schreiben auf der Website www.iso26000estimation.com in der Rubrik „Misuse of ISO 26000“ zu veröffentlichen, solange eine Änderung Ihrerseits nicht vorgenommen wurde.

Wir denken, dass diese Richtigstellung auch im Sinne Ihres Unternehmens ist.

Mit freundlichem Gruß,

Guido Gürtler

Mitglied der Industry Stakeholder Group in der Arbeitsgruppe ISO/TMB/WGSR
Farmerstr. 17, 82194 Gröbenzell, 0173 350 27 22, Guido.Guertler@t-online.de

Anlage: Google-Result 2009-02-08--ISO26000 Was Behörden 2009 prüfen...doc

 

BWR Media (English)
Open letter

BWRmed!a,
Unternehmensbereich der
Verlag für die Deutsche Wirtschaft AG
Vorstand Herrn Helmut Graf
Theodor-Heuss-Strasse 2-4

D-53177 Bonn

Per E-Mail kontakt@bwr-media.de

2009-02-08

Subject: Web-Remark on ISO 26000 and Testing by authorities; asking for correction

Dear Mr. Graf,

There is a misleading announcement of your publishing house on the Internet, possibly just because of insufficient research and information.

The “ISO 26000 guidance on social responsibility” is a draft that will undergo changes. In addition it will be a guidance document that offers recommendations and advice how organizations should act to meet their social responsibility. The guidance does not, and will not, contain any requirements against one could test, audit or certify. Therefore, your remark, see annex, red circle, induces a wrong impression. 

May I ask you to correct or withdraw the remark? In line with transparency as recommended by the ISO 26000 this letter will be shown on the website www.iso26000estimation.com under „Misuse of ISO 26000“ and taken off after your correction or withdrawal.

We believe that a correction/withdrawal is also in your company’s interest.

Yours sincerely,
Guido Guertler

Member of the Industry Stakeholder Group in the
ISO/TMB/WGSR Working Group Social Responsibility
Farmerstr. 17, 82194 Gröbenzell, 0173 350 27 22,
Guido.Guertler@t-online.de

 Annex: Google-Result 2009-02-08--ISO26000 Was Behörden 2009 prüfen...doc;
the text in the red circle reads:
“ISO 26000
New: What authorities will test, in 2009, with the ISO 26000 ….

www.arbeitsschutz-konret.com

Reply from BWR Media: none so far

Reminder Letter and E-mail of 16 July 2009

e-mail:
Von: Guido Gürtler [guido.guertler@t-online.de]   Gesendet: Donnerstag, 16. Juli 2009 18:29  
An: 'kontakt@bwr-media.de' 
Betreff: Your advertisement on ISO 26000 testing by authorities; urging for correction

Anlagen:
Google-Result 2009-07-16--ISO26000 Was Behörden 2009 prüfen....pdf;
Open letter to BWR (2nd).doc; Open letter to BWR.doc

Attention Helmut Graf, CEO BWRmedia

Dear Mr. Graf, 
please find enclosed a letter on this issue, dated 16 July 2009 and its two annexes. Your immediate action would be appreciated. Kind regards,
Guido Guertler

Member of the Industry Stakeholder Group in ISO/TMB/WGSR Working Group Social Responsibility
Farmerstr. 17    82194 Gröbenzell    0173 350 27 22
    Guido.Guertler@t-online.de

 

Letter:
Guido Guertler                                                      Member of the Industry Stakeholder Group in
                                                                                      ISO/TMB/WGSR Working Group Social Responsibility

Registered letter with reply to show receipt                                                          2009-07-16

BWRmed!a

Unternehmensbereich der
Verlag für die Deutsche Wirtschaft AG
Vorstand Herrn Helmut Graf

Theodor-Heuss-Strasse 2-4

D-53177 Bonn 
                 And  kontakt@bwr-media.de

Subject: Advertisement on ISO 26000 and Testing by authorities; urging for correction

Dear Mr. Graf,
We refer to your misleading announcement on the Internet, annex 1, and our letter/email
of 8. February 2009, annex 2.
You may know that the ISO 26000 guidance standard will be a guidance document that offers orientation, recommendations and advice how organizations should act to meet their social responsibility. The guidance does not, and will not, contain any requirements against one could test, audit or certify. The May 2009 meeting of the ISO Working Group even strengthened the important lines of the ISO 26000 draft, which now read:

“This International Standard is not a management system standard.  It is not intended or appropriate for certification purposes or regulatory or contractual use.  Any offers to certify, or claims to be certified, to ISO 26000 would be a misrepresentation of the intent and purpose of the International Standard."

As mentioned in the previous letter, for sake of transparency as recommended by the ISO 26000, also this letter will be shown on the website www.iso26000estimation.com under "Misuse of ISO 26000“ and taken off after correction or withdrawal of your advertisement. It may be interesting for you to know that the website gets regularly around 30.000 monthly hits and the peak site is the one on misuse of ISO 26000.

Again, we believe that a correction/withdrawal is in your company’s interest.

Yours sincerely,
      signed

    (Guertler)

Member of the Industry Stakeholder Group in the
ISO/TMB/WGSR Working Group Social Responsibility
Farmerstr. 17, 82194 Gröbenzell, 0173 350 27 22,
Guido.Guertler@t-online.de

Annex 1: Google-Result 2009-07-16--ISO26000 Was die Behörden 2009 prüfen...doc; the text in the red circle reads:

“ISO 26000  New: What authorities will test, in 2009, with the ISO 26000 ….
www.arbeitsschutz-konkret.com

Annex 2: copy of the mail of 8 February 2009, see further up

Picture of Annex 1:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Steinbeis University
Von: Guido Gürtler [guido.guertler@t-online.de]   Gesendet: Sonntag, 15. Februar 2009 17:34  
An: 'office@steinbeis-icrm.eu'  
Betreff: Listing ISO 26000 under “certification schemes”; asking for correction  
Anlagen: i6-not-a-cert-scheme.jpg

Open letter

Steinbeis-Transfer-Institut Corporate Responsibility Management (STI)
Dr. Felicitas Mocny
Gürtelstr. 29A/30,
10247, Berlin
E-Mail:
office@steinbeis-icrm.eu

2009-02-15

Subject: Listing ISO 26000 under “certification schemes”; asking for correction

Dear Dr. Mocny,

We understand from your website that your institute offers a Postgraduate Certificate in CSR Management.

While page 10 contains a correct statement (“The essentials of the future guidance standard ISO 26000 will be used in order to develop consistent benchmarks in the field of CSR.”) the box on page 10 headlined “M2 CSR Management II” contains an obviously misleading listing.

The “ISO 26000 guidance on social responsibility” will be a guidance document that offers recommendations and advice (guidance) how organizations should act to meet their social responsibility. Transparency, accountability and good conduct are some of the principles. But ISO 26000 does not, and will not, contain requirements against one could test, audit, monitor or certify. Therefore, the listing of ISO 26000 next to SA 8000, see annex, red circle, gives a wrong impression.

May we ask you for correction? Following the logic of the columns in the mentioned box we would suggest to add a column “Guidance documents” where the ISO 26000 would fit in.

In line with the transparency recommended by ISO 26000 this letter will be shown on the website www.iso26000estimation.com under „Misuse of ISO 26000“ and your reply will be added as soon as available.

We believe that a correction is in your company’s and customers’ interest.

Yours sincerely,
Guido Guertler

Member of the Industry Stakeholder Group in the
ISO/TMB/WG SR Working Group Social Responsibility
Farmerstr. 17, D-82194 Gröbenzell, +49 173 350 27 22,
Guido.Guertler@t-online.de

Annex: i6-not-a-cert-scheme.jpg (the mentioned box)

 

Answer from Steinbeis University:

 

 

 

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